Automotive
Trusted Auto Care

Expert Auto Service You Can Trust

About Acceptance Insurance

Acceptance Insurance is a trusted Auto Insurance Agency serving customers in West Ave, 11815 West Ave, with a strong reputation built on quality work and reliable service. Rated 4.90 out of 5 from 400 reviews, we’re proud to offer great service and quality and accessible facilities for a smooth, customer-focused experience.

★★★★★ 4.90 rating (400 reviews)
Acceptance Insurance
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Satisfaction Focus

Complete Auto Care

General Repairs

Comprehensive repairs for all makes and models.

Maintenance

Regular maintenance to keep your car running smooth.

Oil Change

Quick and professional oil change services.

Diagnostics

Advanced computer diagnostics for all issues.

Acceptance Insurance shop

Quality Service, Fair Prices

We're committed to providing honest, reliable auto service. Our certified technicians treat every vehicle with care and keep you informed every step of the way.

  • Certified Technicians
  • Honest, Upfront Pricing
  • Quality Parts Guaranteed
  • Fast Turnaround

Customer Reviews

What our customers say about our service

Ruby Perez

Ruby Perez

8 months ago

Spoke with Sandra and SHE WAS AMAZING!! I had my old insurance company for YEARS and found out where Sandra was since she was the one who helped me with my Original Insurance and I am sooo glad i transferred. Customer Service is really important and how Sandra values every customer and their needs is what had me transfer! Thank you for all your help and for working with what I needed and didn’t .

Alexander García

Alexander García

6 months ago

I went into the location and spoke with Mark he was very friendly and professional and was able to find me a lower rate then before I definitely recommend acceptance insurance

andru killenn

andru killenn

3 months ago

Hector Ortiz was Very helpful and paid. It then paid attention to detail and got all the requirements necessary out-of-the-way so that I could happily drive in my new car!

James Garcia

James Garcia

4 months ago

I would just like to say that shopping around for insurance can be stressful and expensive. I was calling freeway insurance all day and finally got a hold of Mr Mark who was very helpful and took the time needed helping me get my policy fixed and corrected and he wasn't even the agent who got me insured. I definitely recommend freeway insurance

Dylan Caddell

Dylan Caddell

8 months ago

Wonderful and exceptional customer service 😊 Michelle S. Is the best and only rep I’d recommend! Talk about fast, honest and so willing to go above and beyond to create the best situation both financially and coverage-wise for her customers!! She’s a miner and is willing to dig and explore where other agents aren’t to find you the best price!! Love her attitude, love her patience and absolutely love her ability to make things happen where others can’t!!! Give them a call and ask for Michelle!!!

Bryce Gomez

Bryce Gomez

a month ago

I definitely recommend acceptance insurance Mark and Justin were awesome and definitely found me the lowest rate I've had in a while.

Leona Torres

Leona Torres

4 months ago

Justin helped me last minute and was just amazing and I had zero issues. It was also quick and super easy with NO HASSLE! I highly highly recommend him directly! 🙌🏼🙌🏼

Jaden Martinez

Jaden Martinez

a month ago

After calling different places for rates I finally got acceptance insurance and Mark was very helpful and definitely found me a lower rate then everyone else. I definitely recommend acceptance insurance for the lowest rates ask for Mark

Bryan Gonzalez

Bryan Gonzalez

6 months ago

I would definitely recommend acceptance insurance Mr Mark was very helpful and professional. He took his time finding me the best rate possible and made sure I got the coverages I needed at the lowest rate I've had in days. Will definitely continue to do business with acceptance insurance

Ricky Lopez

Ricky Lopez

a month ago

I definitely got the lowest rate today I've had in a while Mark was very helpful and took his time to find me that rate. I definitely recommend acceptance insurance

Frequently Asked Questions

Common questions about Acceptance Insurance

Business Features

Highlights & Amenities

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Service options

  • On-site services
  • Language assistance

Payments

  • Credit cards
  • Debit cards

Parking

  • Free parking lot
  • Free street parking
  • On-site parking

Visit Our Shop

Stop by or call us to schedule your service appointment.

Location

11815 West Ave, San Antonio, TX 78216, United States

Hours

Open Now · Saturday 10 AM-2 PM
Monday 9 AM-6 PM
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday 10 AM-2 PM
Sunday Closed
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